SIT30616 Certificate III




SIT30616 Certificate III in Hospitality

This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.

This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, food and beverage and gaming.

Recommended For

The full qualification is recommended for senior frontline hospitality people with some experience.


Entry Requirements

There are no pre-requisites for this qualification.

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:

  • espresso coffee machine operator
  • food and beverage attendant
  • front desk receptionist
  • front office assistant
  • function attendant
  • function host
  • gaming attendant
  • guest service agent
  • housekeeper
  • restaurant host
  • senior bar attendant
  • waiter


There are 15 units included in this program comprising seven (7) compulsory (core) and 8 elective units, which can be selected from a wide range of business and related units. A sample course structure would be as follows:


  1. BSBWOR203 Work effectively with others
  2. SITHIND002 Source and use information on the hospitality industry nt
  3. SITHIND004 Work effectively in hospitality service
  4. SITXCCS006 Provide service to customers
  5. SITXCOM002 Show social and cultural sensitivity
  6. SITXHRM001 Coach others in job skills
  7. SITXWHS001 Participate in safe work practices


  1. SITXFSA001 Use hygienic practices for food safety
  2. SITHFAB001 Clean and tidy bar areas
  3. SITHFAB002 Provide responsible service of alcohol
  4. SITHFAB003 Operate a bar
  5. SITHFAB004 Prepare and serve non-alcoholic beverages
  6. SITHFAB005 Prepare and serve espresso coffee
  7. SITHFAB007 Serve food and beverage
  8. SITXFSA002 Participate in safe food handling practices

Course Fees

The qualification is $3,000.00 with payment options.

Payment options are available.

Maximum of $1500.00 taken up front.

Enrolment deposit, plus regular instalments.



All assessments are competency based. You will be assessed against each unit of competency as well as the full qualification.

The type of assessment tasks may include:

  • Practical demonstration
  • Knowledge activities
  • Case studies
  • On-the-job assessments
  • Oral questioning
  • Direct observation

Recognition of Prior Learning

The process of Recognition of Prior Learning and/or Recognition of Current Competencies gives those people with the relevant experience the opportunity to gain formal recognition for their competencies (skills and knowledge) gained through life, work and study, regardless of where, when and how they were achieved.

Students are responsible for gathering evidence that show they have the required competencies to the standard set out by the industry in the National Competency Standards.

Course Duration

We recommend you complete this course within 2-3 years.


Learning Arrangements

The qualification is delivered through a combination of classroom, online and practical workplace based delivery and learning. Students must be employed to be able to complete their learning and assessment requirements.

You will be visited by our Trainer/Assessor, in your workplace, on a monthly basis to progress your learning and complete assessment observations with you.  Your trainer/assessor will also provide you support over the phone, email or face-to-face as required.

During the enrolment process, students will go through their training and assessment arrangements in detail, including what units are most suitable to your needs and what support strategies will help you complete your qualification.

Training is conducted at our facilities at 131 Pinjar Rd, Wanneroo WA 6065.

This venue also has a fully functional and operational Bistro with seating capacity of 180-220 patrons.

If you have any questions regarding the course, or would like to enrol, please contact our us or visit our website.